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            econage software website memu
            eConage KCM Knowledge collaboration platform

            Business Challenges

            In the era of knowledge economy, knowledge is the core intangible asset of enterprises; knowledge management is an important means to improve the operational efficiency, business replication ability and innovation ability of enterprises. Enterprise knowledge management often has the following challenges

            Knowledge distributed storage

            Disclosure of important data such as data, plans, plans, and minutes is not centralized and effective through systematic storage and management.

            Insufficient knowledge reuse

            Knowledge of business experience, materials, and programs have not been precipitated, and the reuse rate is low. The knowledge training for new employees and promoted employees is inefficient.

            Serious loss of intellectual assets

            Inadequate control of the lack of authority; the knowledge stored in the employee's personal computer when the flow of personnel is lost

            Inconvenient knowledge sharing

            Difficulties in accessing and invoking documentation; lack of knowledge of active push mechanisms

            Knowledge Base

            Similar to databases, a knowledge base is the logical unit for organizing, storing, and managing knowledge. Each knowledge base can flexibly establish a multi-level directory structure and a multi-level permission mechanism to build a knowledge base according to different dimensions.

            Classified by organization

            Group knowledge base, branch knowledge, department knowledge base

            Classified by target audience

            New employee knowledge base, project knowledge base

            Classified by line of business

            Management knowledge base, marketing knowledge base, engineering knowledge base

            Classified by knowledge source

            External knowledge base, internal knowledge base

            Classified by functional use

            Process knowledge base, institutional knowledge base

            KCM Architecture and Modules

            Knowledge storage

            Unified storage and precipitation of enterprise knowledge through knowledge base

            Knowledge precipitation

            Process knowledge, tasks, meetings, etc. continue to be deposited into the knowledge base

            Knowledge Sharing

            Search, browse, collect, comment, recommend

            Knowledge push

            Knowledge is actively pushed to various streams and work scenarios

            Knowledge subscription

            Selectively receive the latest knowledge as needed

            Knowledge navigation

            Guide your target audience through knowledge maps to quickly discover the knowledge you need

            Knowledge portal

            Focus on the required knowledge through refined access control

            Statistical Analysis

            Analyze knowledge utilization and user contribution, and increase knowledge management participation

            Knowledge Portal

            Multi-level portal

            Define company knowledge portal, department knowledge portal, project knowledge portal and personal knowledge portal as needed, and set corresponding portal permissions

            knowledge base

            Set up the corresponding public knowledge base and dedicated knowledge base according to the portal business needs

            Knowledge push

            After the related knowledge is updated, it is automatically pushed to the portal according to the settings for easy viewing.

            Interactive Community

            Knowledge quiz, expert interaction

            Knowledge Push & Subscription

            Label definition

            Multi-dimensional association of posts, professions, categories, etc. for knowledge through multiple tags (TAG)

            Knowledge push

            According to the knowledge base, keywords, and multi-label, knowledge can be effectively pushed to the portal or process work phase, so that users can discover and call relevant knowledge.

            Knowledge subscription

            According to the knowledge attribute set by the user, the user can discover new knowledge in time.

            Knowledge Discovery


            Keyword and tag search and support full-text search


            The view of the knowledge base's Native Structure, or the view of the Tag Structure


            Guide users to access the corresponding knowledge base through graphical navigation, such as new employee induction knowledge map


            Process management

            Review knowledge-related processes such as the release, update, and abolition of knowledge to ensure the accuracy of important knowledge

            Process and knowledge closed loop

            On the one hand, knowledge accumulation in the process is precipitated, on the other hand, knowledge is pushed to the process, and the process and knowledge are closed.

            Knowledge Community


            Knowledge contribution and reward

            Knowledge heat tracking

            Statistically analyze the most searched keywords, documents with high recent click rates, and newly uploaded documents


            The public area where users ask questions and posts, and the valuable knowledge and answers can be precipitated after reviewing the knowledge base.

            Expert community

            Interact with domain experts to continue knowledge precipitation

            Share & Manage


            Preview, download, print, and share


            Property settings, label settings, version management, operation history, statistical analysis


            Multi-level permission settings from knowledge base, folder to file


            Support all kinds of mobile document viewing